Here’s a little about me and what I do.
Growing up as an Air Force brat, I moved every few years and each time I did, I had to figure out how to get along in a new environment with new people and new social rules. As a means of survival, I got very good at reading people–paying attention to non-verbal cues and learning how to get along with many different types of people. I lived everywhere from small villages in England to small towns in Kansas to the hustle and bustle of the San Francisco Bay Area. I’ve been fascinated with the art and science of communication ever since.
College and Early Work
After graduating with honors from UC Davis in the early 1990s, I worked for a digital communications firm (T1 lines were the newest, coolest things) and then a treasury management software company, SymPro, where I served as the Client Services Director. I provided and then directed all aspects of technical support and training, including presenting technical training seminars and onsite classes. It was incredibly fun.
When my husband and I decided it was time to start a family, we moved to Ukiah, California–his home town. I worked as the communications person for our local hospital, Ukiah Valley Medical Center, until I had our first son, and then I spent five glorious years staying home with Grant, and 18 months later, his little brother, Sean.
After that, it was time to go back to work. I returned to Ukiah Valley Medical Center and worked as their medical staff director, and then as their administrative director of marketing and communication for several years. After a brief stint at Mendocino Community Health Clinic, decided to branch out on my own. In 2011, I began Indigo Studios, where I blended photography and marketing: my two favorite professional endeavors. I began helping clients with their public relations, marketing, and internal communications.
Supporting Clients to Do Their Best
Since starting my consulting business, I’ve yet to meet someone whose work life can’t be improved by better communication. To that end, I work with organizational leaders to assess and improve how they communicate inside and outside their organization. I develop marketing plans, publish press releases, ghost write columns/blogs, and coach c-suite professionals. Clients include leaders in education, health care, law enforcement, real estate, local government, non-profits, and others. I prefer to support individuals and organizations who help make the world a better place in some fashion, and I only work with people who like to smile.
In 2014, I was commissioned to write a book commemorating Ukiah Valley Medical Center’s 60 years of service in the region: Perseverance and Passion: The People Who Shaped Health Care in Ukiah, California, which was published in 2016.
In 2017, I narrowed my focus and rebranded to Jendi Coursey Communications. I am interested in working with decision makers who want to improve the way they and their organizations communicate with key stakeholders. If this sounds interesting to you, please get in touch.